What happens if I get a fine or a ticket during my booking?

              You are responsible for any fines or tickets you get while you are renting the bike, just as you would be in your own bike. When you drop your bike off, please let the bike hire company know about any tickets or fines you've incurred.

              Because driving and parking fines can take a while to come through, you may not be charged for some fines until after you have dropped off your bike. The bike hire company will let you know if you've incurred any fines you did not know about. They'll manage the fines and charge your credit card. They may also charge you an administration fee.

What fuel/refuel policy does my bike have?

              We show you each bike's fuel policy when you're booking a bike.

Most bikes have a 'Full to Full' fuel policy, which we recommend. But there are other policies as well.

                    Full to Full

                    The fuel tank will be full or partly full when you pick your bike up. Right before you drop the bike off, just refill the fuel you've used, or the bike hire company will charge you to refill it.

                    Pre-Purchase

                    The fuel tank will be full or partly full when you pick your bike up. You will not be refunded for any fuel left in the tank when you drop it off.

                    Pre-Purchase (Refund)

                    The fuel tank will be full or partly full when you pick your bike up. You will be refunded for any fuel left in the tank when you drop it off.

                    Pre-Purchase (Partial Refund)

                    The fuel tank will be full or partly full when you pick your bike up. You will be refunded for any fuel left in the tank when you drop it off - minus a 'fuel service charge'.

                    Free Tank

                    The fuel tank will be full when you pick your bike up. There will be no additional charge for this, as the rental price includes the cost of the fuel.

What fuel does my bike take?

              If the counter staff don't make it clear when you pick your bike up, just ask them. There may also be a sign inside the petrol cap. Bike hire companies change their bikes all the time, so we can't guarantee which type of fuel your bike will take.

What if I want to take the bike to another country?

              If you’re planning to cross any borders during your trip, bear in mind:

                    1. You may have to pay more

                        There are often extra fees, taxes or additional cover you’ll pay at the bike hire counter.

                    2. It may not be possible

                        Depending on where you’re hiring, you may not be able to take your bike to another country.

              Please contact us if you want to take your hire bike into a different country during your trip, and we’ll talk you through your options.