How do I create an Account?

              There are two ways that you could create an account with us. One way to do it is to rent a bike with us then your account will be create automatically. Another way is to send us an email with subject ‘Create account’ with content specify your name, last name, email address and contact number.

How do I update my email address?

              Next time when you are booking with us, your can update your email or send email to our customer support (customersservice@rentalbike.com) with subject ‘email update’.

How do I unsubscribe from your mailings?

              You can email our customer support (customersservice@rentalbike.com) with subject ‘Unsubscribe’ then we will stop all our email to you.

What is my booking reference?

              Your booking reference number is a unique alphanumeric number we use to identify your booking. You'll find it on the email we send you to confirm your booking, and on your rental voucher.

              If you need to contact us, it'll help us find your details quickly if you have your booking number on hand.